Terms and Conditions

Effective date: October 22, 2026

These Terms and Conditions apply to your use of this website, operated by Kelvin Heating & Cooling ("we", "us"). By using the website, you agree to these terms.

Use of this website

You may use this website for lawful purposes, such as learning about our services and contacting us. You agree not to misuse the website, attempt to interfere with its operation, or submit false or misleading information through our forms.

Information on this website

Content on this website is general information about heating, cooling and related services. It is not professional, engineering, legal or code-compliance advice for your specific property, and it does not replace an inspection by a qualified technician. Gas, electrical, building code and permit requirements vary by project and change over time. If you smell gas, leave the building and contact your gas utility's emergency line. While we try to keep information accurate and current, we don't warrant that it is complete or error-free.

Instant system estimates

The instant system estimate is an automated ballpark for a typical equipment replacement, calculated from the options you choose and our general pricing. It is not a quote or an offer. The actual price is confirmed only in a written quote after a home visit, and can differ because of equipment selection, sizing, venting, gas and electrical work, ductwork, access, permits and other factors. Any repair-or-replace guidance on the estimate page is a general rule of thumb, not a recommendation for your specific equipment.

Quotes and project agreements

Nothing on this website is an offer, quote or contract. Pricing, scope, schedules, payment terms, warranties and cancellation terms for any project or maintenance plan are set out only in a written quote or contract provided to you. If there is a conflict between this website and your written contract, the contract applies.

Intellectual property

The text, design, graphics and logos on this website belong to us or our licensors. You may view and print pages for personal, non-commercial use, but you may not copy, reproduce or republish website content for commercial purposes without our written permission.

Third-party links and services

This website may link to third-party websites or use third-party services, such as our form provider. We aren't responsible for the content, terms or privacy practices of those third parties.

Limitation of liability

To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of this website or reliance on its general information or automated estimates. Nothing in these terms limits any rights you have under applicable consumer protection law.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

Changes and contact

We may update these terms from time to time. Questions can be sent to info@example.com. Our Privacy Policy explains how we handle personal information.